Dedicated Server issues

[iongeneral 1]

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We're currently experiencing connection problems with one of our dedicated servers. You may experience problems connecting to some (or all) of our game servers, as a result.

We're actively working on this and should have everything back up and running later today.

This was a public server broadcast by:
Management and Divisions Leader

This thread is a follow-up from the announcement that Noodle posted in our Discord server.

 

We are still currently experiencing a major issue with our Linux dedicated server, whereby our bootloader is failing to find a stable kernel. We are actively trying to resolve this issue. As of now all game services will be down until the issue is resolved.

 

We will continue to provide updates as they arise. For now, we must be patient.

 

Thank you.

[iongeneral 1]

UPDATE: It is with great sadness that I must bring this update into the light of day.

We have had to reinstall our dedicated server - all our data on the drive lost - however I did manage to backup our /home/ directory so not all is lost entirely. We will begin to set up the dedicated server once again when the reinstallation process is complete.

 

We will continue to update this thread.

 

Thank you.

[AirierSpaceSpud 0]

We've made vast progress today and the Counter-Strike: Source classic server is now back online.

 

We're now moving into the weekend so support and installation progress will be limited, but we're working as fast as we possibly can.

 

We will continue to update this thread.

 

@Management @Divisions Leader

[AirierSpaceSpud 0]

UPDATE: @everyone 

 

HLstatsX is still being worked on, we hope this will be back online by Friday.

 

The dedicated server has been restored and both CS:S servers are now up and running again (Surf and Classic). The CS:S zombie server won't be making a return and has been decommissioned.

 

CS:GO is expected to make a full return within the next two weeks.

 

The GMOD servers are still down and we haven't made a decision on this yet. @Management and @Divisions Leader will discuss the future of GMOD servers with @Game Server Manager.

 

TF2 is being updated so has been taken offline, but is not the main priority and we expect this to make a full return within the next couple of months.

 

Thanks for your patience,
@Management @Divisions Leader 

[iongeneral 1]

UPDATE: Because we have been experiencing issues with the Kimsufi dedicated server located in Canada, we have discussed (Management) switching locations for our server and we have decided it will be located in London, England. This moving process should be relatively easy but please allow up to 72 hours to 2 days for the movement to be completed.

 

Game services will be interrupted during this time. The forums, however, will not be affected by this process as it is not on our dedicated server, it is hosted elsewhere.

 

We shall continue to give updates as they become available.

 

Thanks,

Management

[iongeneral 1]

Update: It has now been a couple of days since completing the essential move of the dedicated server and setting things back up. Game servers are up and running, with one new game server for GMod, under development by @JuiceyPlays.

 

With additional IPs being set up for our dedicated server, the old IP to the game servers have changed. Please check the Servers List for a full list of game servers that we are running. We are still trying to fix the issue with HLStatsX for the CS:S game server "Custom Maps", more updates regarding that are soon to follow.

[Anonymity 0]

Unified Gaming's game servers will be more focused on Counter-Strike: Source and Global Offensive until further notice.

 

More updates are being done throughout Unified Gaming (and [-UGC-]) with some things being removed, and somethings implemented. We will continue to post updates as they become available.

[iongeneral 1]

Update: 19/07/2020

After a few days the dedicated server is now back up and running. We (unfortunately) ran into an issue whereby cPanel's update caused our server to break. This happened (as far as we know) because the servers' Operating System' kernel (OVH custom kernel) was incompatible with the latest update of cPanel / WHM, and as a result, it broke the server. We were able to recover our data and backup the files before we initiated a full server reinstall which was absolutely necessary to resolve the issue with the server.

 

The following services are now running:

• Website, forums and cPanel / WHM
• TCAdmin (our game server control panel)

Game Servers currently running:

• CSS Division; Custom Maps and Surf DM servers
• CSGO Division; our CS:GO server is currently under development. Focuses will be on getting the CS:GO server running properly. Have any ideas for the CS: GO server? Post a thread in the Server Feedback & Suggestions forum. (Unified Gaming Servers > Counter-Strike Source/GO Division > Server Feedback & Suggestions)
• GMod Division; our GMod server is under development by @JuiceyPlays. Any suggestions for the GMod server should be posted in the GMod Prop Hunt Server Suggestions forum. (Unified Gaming Servers > GMod Division > Prop Hunt.

Further updates are to come in due time.